Shipping Policy
Shipping Policy
Processing Time
All orders are processed and dispatched within 1–3 business days of purchase. Orders are not processed on weekends or public holidays.
Shipping Time
Once dispatched, delivery times vary depending on your location:
- Domestic orders: Typically arrive within 5–20 business days
- International orders: Typically arrive within 7–30 business days
Please note that these are estimated delivery windows. Factors such as customs processing, local courier delays, and public holidays may affect actual delivery times.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.
Customs & Import Fees
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost.
Delays
While we work hard to ensure timely delivery, occasional delays can occur due to high order volume, weather, customs, or carrier issues. We appreciate your patience and will do our best to keep you informed if any significant delays arise.
Questions?
If you have any questions about your order or shipping status, feel free to contact our support team at [your support email] and we'll be happy to help.